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La vulnérabilité des usagers des services publics et des consommateurs

Abstract : While consumer law is intended to remedy the contractual vulnerability of the consumer, public service law creates a legal vulnerability of the user. The combination of the qualities of consumer and user of an industrial and commercial public service creates a limit to the application of consumer law. As for the user of an administrative public service, it is due to the nature of the relationship maintained with the service and it causes a precariousness of the user’s rights in his relationship with the manager.
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Submitted on : Wednesday, October 13, 2021 - 11:39:30 AM
Last modification on : Monday, February 28, 2022 - 9:16:51 AM

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Delphine Bazin-Beust, Jean-Jacques Thouroude. La vulnérabilité des usagers des services publics et des consommateurs. Cahiers de la recherche sur les droits fondamentaux , Presses universitaires de Caen, 2020, La vulnérabilité, pp.73-81. ⟨10.4000/crdf.6442⟩. ⟨hal-03376055⟩



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