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Chief Happiness Officer : quelles contributions au bien-être en entreprise ?

Abstract : The interest and controversy spawned by the creation of a “chief happiness officer” (CHO) lead to asking how this position will actually contribute to well-being at the workplace. Is the CHO a “gadget”, or does this position signal an actual advance toward improving well-being in firms ? Answers to this question are based on an analysis of the literature on well-being at the workplace and on a qualitative study of CHOs (or their equivalent). Although CHOs are recruited in an effort to improve hedonistic well-being and foster horizontal management, appointing a CHO has little to do with the pursuit of happiness (eudemonic well-being). Some CHOs are recruited for utilitarian purposes, but this might undermine any contribution they make to well-being in the long run. The contribution to well-being made by appointing a CHO falls short and has to be completed with other arrangements.
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https://hal-normandie-univ.archives-ouvertes.fr/hal-02901482
Contributor : Jacques-Olivier Catois <>
Submitted on : Friday, July 17, 2020 - 11:36:55 AM
Last modification on : Wednesday, October 14, 2020 - 8:40:04 AM

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Sabrina Tanquerel, Roland Condor. Chief Happiness Officer : quelles contributions au bien-être en entreprise ?. Gérer et Comprendre. Annales des Mines, Les Annales des Mines, 2020, pp.5-18. ⟨10.3917/geco1.140.0005⟩. ⟨hal-02901482⟩

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