Skip to Main content Skip to Navigation
Journal articles

The personification of the service labour process and the rise of soft skills: a French case study

Document type :
Journal articles
Complete list of metadata

https://hal-normandie-univ.archives-ouvertes.fr/hal-02445902
Contributor : Franck Bailly Connect in order to contact the contributor
Submitted on : Monday, January 20, 2020 - 2:43:22 PM
Last modification on : Tuesday, October 19, 2021 - 4:18:16 PM

Identifiers

Citation

Franck Bailly, Alexandre Léné. The personification of the service labour process and the rise of soft skills: a French case study. Employee Relations, Emerald, 2012, 35 (1), pp.79-97. ⟨10.1108/01425451311279429⟩. ⟨hal-02445902⟩

Share

Metrics

Record views

77