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Article dans une revue
The role of attachment in building consumer-brand relationships: an empirical investigation in the utilitarian consumption context
Abstract : Purpose: This paper aims to examine the role of attachment in consumer brand relationships and its links with constructs such as trust, satisfaction, commitment and behavioural loyalty.
Design/methodology/approach: This paper is based on exploratory and confirmatory studies that provide a model that explains the relationship between brand attachment and its outcomes. A structural equation modelling is used to assess the hypothetical links.
Findings: The findings of the structural model confirm the majority of the hypothesised relationships. Brand attachment is considered as an important input to brand commitment for utilitarian products.
Originality/value: Few studies have attempted to model the relationship between brand attachment and its antecedents and outcomes. This research also focused on a particular utilitarian product that is not - apparently - affect laden.
https://hal-normandie-univ.archives-ouvertes.fr/hal-02180696
Contributeur : Jacques-Olivier Catois <>
Soumis le : jeudi 11 juillet 2019 - 15:56:01
Dernière modification le : mercredi 28 août 2019 - 09:40:48
Contributeur : Jacques-Olivier Catois <>
Soumis le : jeudi 11 juillet 2019 - 15:56:01
Dernière modification le : mercredi 28 août 2019 - 09:40:48
