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Zoom sur l'autoproduction du consommateur

Abstract : There are nowadays numerous terms used to indicate the active role played by the consumer: co-production, co-creation, collaboration, participation etc. This plethora of terms does not make conceptualization of the consumer’s role and qualifying of his actions any easier. Conversely to these all-encompassing attempts, we propose here to zoom in on consumer’s self-production. To do so, we study exemplary cases which enable us to generate two new categories of self production. The resulting categorization underlines the dynamics and polymorphic nature of the consumer’s active role in relation to the firm.
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https://hal-normandie-univ.archives-ouvertes.fr/hal-02180683
Contributor : Jacques-Olivier Catois <>
Submitted on : Thursday, July 11, 2019 - 3:55:41 PM
Last modification on : Wednesday, August 28, 2019 - 10:26:02 AM

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Bernard Cova, Pascale Ezan, Gregorio Fuschillo. Zoom sur l'autoproduction du consommateur. Revue Française de Gestion, Lavoisier, 2013, 39 (234), pp.115-133. ⟨10.3166/RFG.234.115-133⟩. ⟨hal-02180683⟩

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